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People you trust providing support for a device you can count on.

Agile Medical Alert provides pre-sale consultation, technical support and customer service from our offices in Indiana. Our 24/7 medical monitoring is completely separate from our day to day business operations to ensure that all calls are rapidly responded to.


Business Office Hours
Mon-Fri: 9am – 5pm PST




Our Emergency Call Center is open 24 hours a day, 7 days a week, 365 days a year.


Our business offices are closed for the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving Day, Christmas Eve, and Christmas Day.


For medical emergencies, please push your help button and one of our professionally-trained operator will respond immediately.


To submit a change in customer or account information please download and fill out one of the forms below and email it back to support@agilemedicalalert.com.
MPERS Medical Monitoring Customer Information Change Form
MPERS Customer Account Subscriber Information Change Form


For customer service or technical questions, please fill out the form below.